Tuesday, April 08, 2008

NUS ranks Lowest in Customer Satisfaction Among 3 Local Universities

According to the statistics buried inside the executive summary PDF from SMU's Institute of Service Excellence (Ises):

Universities (70.9)
  • NTU (70.8)
  • NUS (70.6)
  • SMU (72.2)

Almost neck-to-neck with NTU but SMU is way ahead? I'm kinda keen on seeing the full report so anyone keen on donating a thousand bucks for me to purchase it?

Interestingly, SMU is also sticking to the "we only have 3 universities in Singapore" viewpoint.

Probably not something which is going to appear in NUS Press Releases

[read more here: Today Online / SMU Press Release ]

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