Tuesday, August 08, 2006

Organizational Friendly Fire


In war, the last thing any army wants to see happening is friendly fire taking casualties on its forces. The reason is simple -- if your own folks are shooting at themselves, you lose a bullet, a soldier and make the opposition laugh.

Why then, do organizations continue to live with internal "friendly fire", playing the blame game and politics within firms, forming alliances and trying to outdo each other internally?

Sometimes, these may be due to the numerous, lengthy processes and amount of stakeholders involved in different projects. Human error is inevitable when they do occur now and then, they serve as catalysts for inter-personal conflicts which may escalate into "in-fighting". Other times, poor leadership / management that fails to see the larger goal of the organization contribute to such situations.

Needless to say, all this is extremely non-productive and damaging to any organization.

What I feel is needed is basically good communications on the ground as well as leaders who are able to look on situations from a bigger perspective and to direct the crosshairs of his/her followers to point externally.

If soldiers try to do that consciously to stay alive, shouldn't all individuals in any organization be doing the same?

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